Last updated: June 13, 2025
Please read these terms and conditions carefully before using our services. By accessing and using Dutch Language Learning services, you accept and agree to be bound by the terms and provision of this agreement.
Important: For refund and privacy policies related to external courses (such as our Udemy course), please refer to their respective platform policies.
Payment must be completed in full before the first lesson begins.
A two-installment payment plan can be arranged upon request. Please contact us via our contact form or email to discuss this option.
Note: Payments can be made to my Dutch or South African bank account after you've received an invoice from me.
If you are late for your scheduled lesson, the teacher will wait for a maximum of 15 minutes. After this time, the lesson will be considered canceled and marked as a no-show without refund. The lesson credit will be deducted from your package.
Cancellations made more than 24 hours before the start of the first lesson
Cancellations made less than 24 hours before the start of the first lesson
Canceled within 24 hours of booking AND at least 1 week before course starts
Canceled 1 week or more before the course starts
Canceled 3–6 days before the course starts
Canceled less than 3 days before the course starts
For online courses hosted on external platforms (such as Udemy), please refer to the respective platform's refund policy. Links to specific refund policies can be found on the course pages.
For online lessons, you are responsible for ensuring:
Technical issues on the student's end that prevent lesson attendance will be handled on a case-by-case basis.
Dutch Your Way provides educational services to the best of our ability. However, we cannot guarantee specific learning outcomes, as language acquisition depends on many factors including student effort, practice, and individual aptitude.
We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
If you have any questions about these Terms and Conditions, you can contact us:
Email: irmarie@nederlandsvoorafrikaans.nl
Contact Form: Use our website contact form for detailed inquiries
Response Time: We aim to respond to all inquiries within 48 hours